Quality & Environmental Policy

Scope and context of the organisation:
Established in 1978, Foster+Freeman has become one of the foremost forensic science equipment suppliers in the world, exporting market-leading, and in many cases unique products from the United Kingdom to more than 155 countries worldwide.

We believe the key elements essential in achieving our strategic direction are derived from this policy and are in controlling the company internal and external factors, identifying our risks and opportunities to achieve our objectives and meeting the needs of our customers and associated stakeholders.

Scope:
Design and manufacture of forensic science equipment instrumentation and information systems.

Policy Statement:
This policy provides a framework for setting quality and environmental and objectives.

Our aim is to achieve and maintain a cost-effective and profitable business to provide the levels of return on investment, whilst also running our operations efficiently and effectively to deliver customer satisfaction.

Foster & Freeman Ltd. are committed to providing forensic science equipment and after-sales service that fully meets the needs of our customers.

We recognise the importance of maintaining our accredited certification of internationally recognised standards of quality and environmental. The company and employees are committed to continually improve and enhance our quality and environmental performance through our integrated management system. This will be achieved through our objectives and targets created to ensure intended outcomes are met.

We are committed to the protection of the environment, including prevention of pollution, fulfil the company’s compliance obligations and other specific commitments relevant to the context of the organisation.

The company’s activities and products/services are documented within our management system to control risks and mitigate quality and environmental impacts.

We maximise the efficient use of products and resources and recycle where possible.

We maintain awareness of potential environmental change and impact resulting from our activities, products/services.

This policy statement is communicated to all personnel within the organisation and is reviewed at regular intervals.

All staff are aware of their responsibilities within our management system standards and are committed to its future success. The company supports the appropriate training to ensure the required skills are to the levels expected. This policy will be available to our external interested parties where appropriate.